ASSESSMENT OF DIGITAL SKILLS REQUIRES FOR IMPROVING CONTENT DELIVERY OF OFFICE TECHNOLOGY AND MANAGEMENT COURSES IN FEDERAL POLYTECHNICS IN SOUTH EAST

Abstract

The study focused on the assessment of digital skill require for improving content delivery of Office Technology and Management courses in Federal Polytechnics in South East. The study is guided by two specific purposes with corresponding research questions. A survey research design was used. The population comprised 90 OTM lecturers in Federal Polytechnics in South East geographical zone. The entire population was studied. A four point likert scale structured questionnaire was used. The instrument covered areas relating to ICT facilities such as internet and power-point used by lecturers for effective content delivery. The instrument was subjected to face and content validation by three lecturers in the Department of Office Technology and Management, Akanu Ibiam Federal Polytechnic, Unwana. Data for the study were collected by personal contact and with the help of two research assistants. The data were analyzed using mean (x) statistics and standard deviation for the research questions. The result of the study showed that OTM lecturers in the polytechnics in South East require proficiency in the use of internet and power-point for devices for effective content delivery. Therefore, the study recommended among others, that management of polytechnics should encourage lecturers by organizing programmes from time to time to train lecturers with the state of the art technology. Moreover, OTM lecturers, as a matter of urgency, should continually update their knowledge so that they will be skillful enough to use technology in the teaching and learning process. Keywords: Digital skill, content delivery and Office Technology and Management courses